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H&E Connect to ProControl Migration
Most Popular Feature Overview
For customers whose existing H&E Connect accounts have migrated to ProControl, we’ve created this helpful quick-start guide outlining how to access some of the most-popular Connect features via ProControl. We are migrating accounts in a phased approach – and we’ll communicate when your account’s being migrated. If you have questions, please reach out to your Sales Representative.
ProControl Training Resources
Get the most out of ProControl.
Watch quick how-to videos and explore step-by-step training guides to make ProControl work smarter for you.
Whether you're trying to access your account, extend a rental agreement, generate or customize reports, or manage purchase orders and invoices, we’ve got you covered. Learn how to add or edit POs, download invoices, make payments, and more—all with easy-to-follow guidance.
Account
Reservations
Learn how to seamlessly create and manage e-Commerce reservations at any one of Herc Rentals 600+ locations. Reserve gear digitally and rent today from anywhere.
How to Create a Reservation
Watch this short video to search for available equipment, get pricing, set location, and select rental duration.
Rental Agreements
All your rental agreements are at the tip of your fingers. Easily view, extend, or call off rent your equipment from your desktop or mobile device.
How to Locate a Rental
Quickly find rental agreements within ProControl.
How to Extend Your Rental Agreement
No need to wait to extend your rental agreement — do it in just seconds.
How to Call Off a Rental
In just a few clicks, view all your active rental agreements and overdue rentals, and easily select the gear you want to call off rent.
How to Check the Status of Equipment Delivery and Pickup
With a few short clicks, check the real time status of your delivery or verify the date and time of a recent delivery - the same goes for pickups.
Alerts
Set alerts to get business-critical personalized notifications directly to your inbox so you can efficiently manage your jobsite or project.
How to Create and Delete Alerts
Quickly learn how to create alerts for everything from fleet diagnostics to off rent notifications.
User Permissions
Efficiently add or remove users and adjust permissions for team members who have access to your ProControl account.
How to Add, Edit & Remove Team Members
View team members who have access to specific accounts as well as add or subtract member access. Users can add up to 25 team members at a time to an account then define the roles of those team members.
Analytics and Reporting
How to Create a Report
In a few clicks, you’ll be taken to a dashboard that shows all your analytics and reports. From there you can see key performance indicators, charts, graphs, and download data.
How to Schedule a Report
Learn how to schedule a report or use or customize a pre-formatted report. Then set it to come to your inbox on a specific day or using a specific frequency.
How to Download a Report
With a few short clicks, learn how to download specific reports such as “Equipment on Rent” in PDF or Excel formats.
How to Add Team Members to an Existing Report
Easily add team members to the distribution list of an existing report so your information gets to the right people.
How to Customize a Report
Learn how to customize reports within ProControl to get the information you care about. Personalize your experience to what drives your business.
Billing and Payment
Invoicing
View all of your Herc Rentals invoices in one place, with easy online payment options.
How to Pay an Invoice
Quickly access the Billtrust portal to pay invoices for documentation and record keeping.
How to Add a Purchase Order
Follow these step-by-step instructions to view or add purchase orders.
How to Edit a Purchase Order
In just a few clicks, you’ll be able to search for a current purchase order, edit details such as the purchase order number, total amount, start and end dates, and more.
How to Split a Purchase Order
Watch this short video to quickly split a purchase order into two or more invoices; easily split by dollar amount or percentage.
Purchase Orders
View all of the purchase orders associated with your account where you can manage the balance and status.
Fleet & Telematics
Live Tracking
Watch live delivery tracking and manage service calls from the job site or office.
How to Check the Status of Equipment Delivery and Pickup
With a few short clicks, check the real time status of your delivery or verify the date and time of a recent delivery - the same goes for pickups.
How to Remotely Schedule Light Tower Shifts
Schedule lights to a turn on and off exactly when you need them, don’t get left in the dark.
How to Place a Service Call
Users can now log service tickets directly through ProControl. This includes uploading photos and videos of damaged or non-working equipment that requires service right from a job site. Watch now.
How to Monitor Safe Driving
Keep an eye on your drivers’ safe driving habits right from your computer.
How to Look at Equipment Utilization
Monitoring fleet utilization can help you save money and increase efficiency in the field. Learn how you can make the most out of the gear you rent.
How to Look at Equipment Diagnostics
Want to know about individual or fleet diagnostics such as fuel and DEF levels, ignition status, battery voltage, and more? Learn how now.
How to Locate Equipment with Telematics
Learn how to locate a list of your rented gear equipped with GPS telematics as well as see that equipment on a map, review contract information, diagnostics, and much more.
How to Identify and Name Fleet
Watch this short video to personalize the equipment you rent by linking the gear with a specific operator.
Create a Geofence
Increase visibility on your job site and ensure your equipment is exactly where it should be. Learn how to create a geofence and add your rented equipment in a few simple steps.
Utilization
Take a deep dive into a detailed view of your equipment and create alerts for actionable information to help improve your business efficiency.
Diagnostics
View the Fuel level, battery voltage, and more for the equipment you have on rent.
M.A.C.
Mobile Access Control (M.A.C.) allows you to control who can access your equipment and for how long. Enjoy extra peace of mind and heightened security with this important feature.
Service Calls
This self-service functionality allows you to easily log service tickets directly. Upload videos or pictures of the damaged and/or non-working equipment that requires maintenance, even while on a job site or project.